IDEMIA Connect

Welcome to IDEMIA’s Customer Experience portal. Find helpful information and resources, contact support, check the status of your cases or start a new case.

Search

Documentation

Read help articles and FAQs

Learning Lab

Access video tutorials and training courses

New Support Case

Open new technical support case ticket.

View My Cases

View status updates on open support cases.

Reports

Access reporting features and export data.

Latest Updates

  • 2023 Xccelerate Users Conference Updates
  • 2023 Executive Users Board Announced
  • Learn more about IDEMIA Justice & Public Security
  • IDEMIA ranked #1 in latest NIST benchmark testing
  • 2023 Xccelerate Users Conference Updates
  • 2023 Executive Users Board Announced
  • Learn more about IDEMIA Justice & Public Security
  • IDEMIA ranked #1 in latest NIST benchmark testing

Upcoming events

  • 2023 Xccelerate Users Conference
    September 25-28, 2023
    San Antonio, TX
  • 2023 Xccelerate Users Conference
    September 25-28, 2023
    San Antonio, TX
  • 2023 Xccelerate Users Conference
    September 25-28, 2023
    San Antonio, TX

We're here to help

Can’t find what you’re looking for or need additional assistance? Contact our customer support or sales teams directly.
CONTACT SUPPORT
CONTACT SALES

Resources & Quicklinks

Registration not open yet

Registration for the 2023 IDEMIA Justice And Public Safety Users Conference will open soon!

This website uses cookies to ensure you get the best experience on our website. To learn more or disable, read our Cookie Policy.

accept