Get Support

Need help with your Mobile ID app?

To make the $10 payment and complete your enrollment visit the following website: https://airsdsmvpub.dfa.arkansas.gov/mydmv/?link=FeePay

See if any of the frequently asked questions in the links below answer your question:

LIVE CHAT

Chat with one of our agents. Click on the Live Chat button in the lower right-hand corner to get started.

See below for hours of support.

EMAIL

Click HERE to contact us by email. We usually respond within 1 business day or less.

See below for hours of support.

PHONE

Call the HelpDesk at 844-321-2096

See below for hours of support.

SUPPORT HOURS

*Eastern Time *Central Time

Live Chat

8am – 6pm Monday-Friday

7am – 5pm Monday-Friday

Email**

8am – 6pm Monday-Friday

7am – 5pm Monday-Friday

Phone

8am – 6pm Monday-Friday

7am – 5pm Monday-Friday

*Daylight Saving Time applies
**Email requests can be submitted at any time. Responses will usually be sent within 1 business day or less during the times listed above.

NA.IDEMIA.COM

©  2024 IDEMIA Public Security North America. All rights reserved.

Registration not open yet

Registration for the 2023 IDEMIA Justice And Public Safety Users Conference will open soon!