Get Support
Need help with your Mobile ID app?
See if any of the frequently asked questions in the links below answer your question:
LIVE CHAT
Chat with one of our agents. Click on the Live Chat button in the lower right-hand corner to get started.
See below for hours of support.
Click HERE to contact us by email. We usually respond within 1 business day or less.
See below for hours of support.
SUPPORT HOURS
| *Eastern Time | *Central Time | |
|---|---|---|
|
Live Chat |
8am – 6pm Monday-Friday 8am – 3pm Saturdays |
7am – 5pm Monday-Friday 7am – 2pm Saturdays |
|
Email** |
8am – 6pm Monday-Friday 8am – 3pm Saturdays |
7am – 5pm Monday-Friday 7am – 2pm Saturdays |
*Daylight Saving Time applies
**Email requests can be submitted at any time. Responses will usually be sent within 1 business day or less during the times listed above.
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